Contact Us

Your questions and comments are important to us.

Please call our customer service hotline directly for any enquiries or problems on shopping at TripWallet during customer service operating hours.  
You can also leave us messages via wechat, whatsapp or email after operating hours, and we will reply you as soon as possible.
For business partners, please contact us for collaborations through TripWallet in order to target and provide offers to Hong Kong travelers.


TripWallet Customer Service Hotline


WhatsApp: +852 65459293

WeChat: TripWalletHK

Service Hours : Monday to Friday 10:00am to 5:00pm, except Hong Kong public holidays