Online Payment

We use Paypal and PayDollar as our reliable payment gateways.


Payments can be made by Paypal account, but if you do not have a Paypal account, you can still complete the transaction in Paypal online payment gateway by credit cards that Paypal accepts, include VISA, MasterCard, AmericanExpress, and Discover Card. Or you can pay via PayDollar which supports Alipay, UnionPay and Tenpay.


After you confirmed the order and proceed to payment, accordingly to the payment gateway that you selected, you will be redirected to Paypal or PayDollar online payment gateway. For PayPal you can enter your PayPal account number or credit card information to pay for your order. For PayDollar you can proceed to Alipay, UnionPay and Tenpay to complete the payment. The account information or credit card information will be entered in Paypal or PayDollar only, and all payment transaction only takes place in the Paypal and PayDollar gateways which encrypted at 128 bits secure socket layer (SSL) to ensure data security. TripWallet will not collect and store any of your credit card information from Paypal and PayDollar.


Successful transactions will be redirected to TripWallet again, the “Order Confirmation” page will be shown, and you will receive a confirmation email. Please check your email account's “Spam” or “Junk” folders to ensure the message was not filtered. However, if you have not received the email, it means the payment did not go through. You can also find out about your order status by clicking “Orders” inside “My account”. Or you can contact our Customer service directly.


Product prices of TripWallet are listed in Hong Kong dollars.

All prices are exclusive of all taxes. For shipments outside Hong Kong, you are liable to pay for all import duties, custom fees, taxes and VAT which may be levied by the destination countries. If required by the destination countries, you are responsible to complete customs formalities to release deliveries.